1. Introduction
At MatCaps.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our books, access our content, or interact with our services. By using our website, you agree to the terms outlined here.
2. Information We Collect
We collect only the information necessary to provide and improve our services. This may include:
- Name, email address, and phone number provided during registration or purchase
- Billing details required to process payments securely
- Technical information such as IP address, browser type, and device details for website performance and security
3. How We Use Your Information
The information collected is used strictly for service-related purposes. This includes processing orders, delivering digital or physical books, communicating updates, responding to inquiries, and ensuring compliance with legal and financial obligations. We may also use data to improve website functionality and user experience.
4. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. All payments are processed through secure and trusted payment gateways, and sensitive details like card information are not stored on our servers.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Information may be shared only with:
- Payment gateway providers to process transactions
- Service providers engaged for website operation and delivery purposes
- Government or legal authorities, if disclosure is required under applicable law
6. Cookies and Tracking
Our website may use cookies to enhance user experience, analyze site performance, and remember preferences. You can manage cookie settings in your browser, though disabling them may affect certain features of the site.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
8. User Rights
You have the right to access, correct, or request deletion of your personal data. For assistance, you can reach us at support@matcaps.com. We will take reasonable steps to honor your request in compliance with legal and regulatory requirements.
9. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, services, or legal obligations. The revised version will be posted on this page with the updated effective date.